Latest PSN update: Credit card details not entirely vulnerable according to Sony

Latest PSN update: Credit card details not entirely vulnerable according to Sony

It’s been almost a week now and there still seems to be no sign as yet as to when we can expect to see PSN back to it’s best.

Just having a quick peek on the Sony PlayStation Facebook page, there were at the time of writing, over 24,000 comments on Sony’s previous PSN update. It’s safe to say that Sony have so far received a pretty mixed and varied reception as well as many threatening to switch over to Xbox LIVE (I wonder if they’ll come back though once the network’s up and running again??? We’ll see).

Thankfully though, a little comfort (depending how you take the news) can be found in an update published earlier today over at

“We have found out that there has been a possibility of unauthorized access to personal information on the PlayStation®Store through PCs, a content download service of the PlayStation®Network. Although unlikely, it is possible that the passwords of a small percentage of PlayStation®Network users may have been changed through unauthorized access, making it possible to view users’ personal information and/or use the Wallet for the PlayStation®Store. PlayStation Network accounts do not display entire credit card numbers, so any unauthorized access to your PlayStation Network account is very unlikely to compromise your credit card number.

We have taken immediate measures to rectify this issue and system security is restored.

We have investigated the extent of unauthorized access and possible alteration of passwords that could have occurred before corrective measures were taken, and are directly contacting customers who may have been affected by this incident. In order to verify that your account is intact, we strongly suggest that PlayStation®Network users sign in to the service. If you can successfully sign in with your pre-set password, your account is not affected by this incident.

For more information, please contact Customer Service.

Remember; do not disclose your log-in or password details on any email communications”

So it looks as though as long as PSN users don’t out-right publish their credit card details in their entirety then damage should be minimal at worst. Though many will probably see the need to change their password to be on the safe side.

Hopefully this will help many of those who’ve become un-nerved at the thought of their account details becoming vulnerable.

But as far as any news on specific dates and times go until the PlayStation Network is back up and running, we only have the last couple of updates from the official US Playstation blog as consolation…

As of April 25th:

“I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.”

And as of April 23rd we read that…

“We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.”

Can you spot the difference in the updates above? Unfortunately not an awful lot is there?

Let us know what you think and perhaps vent some of your thoughts.


To brush yourselves up on the PSN news so far, check out the links below:

PSN still down – just maintenance or something else?

Latest update on PSN service: Bad news